The Director of Workforce & Training and Development Solutions (TDS) is the primary liaison for Crowder College in the coordination of short-term, non-credit training for regional employers, workforce partners, and learners. The person in this role operates a small business unit within the college by maintaining, developing, and expanding fee-based training services for employers and workforce partners. The director will also add value to the college and employers by assisting in the development of relevant, in-demand non-credit-to-credit pathways for learners. A successful director will have excellent communication and organizational skills, operate as an entrepreneur, and have a heart for serving the workforce needs in Crowder College’s service area.

Essential Job Duties

The duties listed below are priorities of the Director of Workforce. Tasks will vary depending on the need(s) of the college. Priorities Include:

• Develops strategies and partnerships that leverage workforce funding and institutional resources to develop fee-based revenue generating training solutions for area employers based on local, state, regional or broader needs.
• Develops an annual operational plan and budget as well as expenditures for TDS.
• Oversees all activities related to Missouri One Start Programs - Coordinates application, due diligence, reimbursements, and compliance of all aspects of the Missouri One Start grants.
• Performs clients’ needs assessments, with assistance from other staff, plus cost/benefit analyses of various workforce-related interventions.
• Serves as the liaison for the college in learning opportunities funded through the Workforce Innovation and Opportunity Act (WIOA). The Director will coordinate with college academic program leaders, data reporting needs, and WIOA funding through the area Workforce Investment Board (WIB) to leverage available funds and ensure compliance and reporting for programs served through WIOA.
• Coordinates workforce training with local partners including other educational entities (Area Vocational Schools), economic development leaders, area WIB partners, internal and external training providers, community leaders and other employers.

• Directs training activities and supervises TDS personnel. This includes any full-time workers employed with Crowder College teaching TDS courses, and also any part-time or adjunct personnel, or contract- based independent trainers.
• Oversees training and development of staff to ensure an understanding of applicable laws, regulations, policies and procedures related to the delivery of training or services.
• Working in partnership with employers and academic leaders, pursues opportunities to create non- credit to credit pathways that result in high-quality learning opportunities that are flexible and responsive to employer and employee needs.
• Coordinates with other areas of the college on workforce related matters to explore solutions Crowder can provide to serve as the workforce partner of choice in the region.
• Ensures that internal, state, or local compliance reviews are conducted on an ongoing basis and coordinates the external compliance monitoring; plus, reviews resulting compliance reports and develops corrective action plans as needed.
• Participates, as needed, on various committees related to customer/client programs and services.
• Attends partner meetings and public events that enhance the workforce development system.
• Prepares, with the Associate Vice President, and delivers presentations to Trustee Board, Staff or Committees and Area Chambers of Commerce, plus other stakeholders, as appropriate.
• Monitors business opportunities and seeks additional financial resources for The Training and Development Solutions or clients’ workforce development systems.
• Performs other related work and/or projects as required.

 
 

Knowledge, Skills & Abilities

• Knowledge of workforce and/or career and technical education preferred.
• Knowledge of grant management and objectives preferred.
• Knowledge of Microsoft Office tools (Outlook, Teams, Excel).
• Knowledge of curriculum and program development preferred.
• Knowledge of WIOA funding and compliance preferred.
• Knowledge of basic marketing skills and the ability to promote the services of Workforce Development & TDS.
• Ability to plan, organize, and implement responsibilities effectively and in a timely manner.
• Ability to establish and maintain positive working relationships with employers, workforce partners, students, other employees, and the public.
• Ability to speak and communicate in both small and large group forums as well as present information to large groups of people at conferences and workshops.
• Ability to operate as a small business unit leader responsible for profitability of the department.
• Information Technology abilities required:
  • Ability to operate a computer using a Windows environment.
  • Ability to operate a computer within the Crowder College network environment.
  • Ability to utilize all relevant computer programs and systems.
  • Ability to utilize email.
  • Ability to utilize Microsoft Office.
• Creative and analytical skills:
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to develop and manage budgets
  • Ability to evaluate training opportunities for return-on-investment and growth opportunities.
  • Ability to devise or modify methods or processes to solve specific problems.
  • Ability to plan, develop and implement all necessary policies and procedures to ensure compliance with funding guidelines through Missouri One Start and other funding sources.
• Language/Communication Skills: