Executive Director of Institutional Effectiveness
What we are looking for:
At Crowder College, our mission is to build a civil, serving, literate, learning community of responsible citizens. We are committed to providing a high-quality education that prepares students for lifelong learning and meaningful careers. Our core values of excellence, integrity, inclusiveness, and community guide everything we do. As we continue to expand our reach and impact, we are seeking passionate and dedicated individuals who share our commitment to student success and embody our values. We are looking for team players who are innovative, student-centered, and eager to contribute to a dynamic learning environment. If you are driven by the desire to make a meaningful difference in the lives of students and the community, we invite you to join us at Crowder College.
General Summary
The Executive Director of Institutional Effectiveness provides leadership, oversight, and strategic direction for accreditation, assessment, institutional research, planning, and continuous improvement activities. This role ensures that institutional data, assessment results, and strategic initiatives align with the College’s mission, vision, and goals. The Executive Director partners with senior leadership, faculty, and staff to foster a culture of evidence-based decision making and institutional accountability.Essential Job Duties
• Serve as the Accreditation Liaison Officer (ALO), leading institution-wide accreditation activities with the College’s regional accreditor as well as compliance efforts.• Develop, implement, and manage a comprehensive college-wide assessment strategy for academic, co-curricular, and administrative units.
• Collaborate with faculty and staff to establish, review, and enhance learning outcomes and program evaluation processes.
• Lead the coordination, evaluation, and maintenance of the College’s strategic plan, ensuring alignment with institutional mission and priorities.
• Provide management and oversight of Institutional Research activities, ensuring high-quality data governance, integrity, and analysis.
• Oversee the collection, analysis, and reporting of institutional data related to enrollment, retention, completion, student success, and other factors related to overall institution effectiveness.
• Oversee, evaluate, synthesize accurate and timely reporting of institutional data for state and federal reporting such as IPEDS, reporting to MDHEWD, Perkins, and other agencies as requested and evaluates the coordination of programmatic and college-wide data into college-wide accreditation activities and programmatic continuous improvement.
• Assist academic support areas with compliance reporting such as WIOA and Financial Value Transparency and Gainful Employment.
• Advise the President and Cabinet through data-informed insights that support institutional planning, assessment, and decision-making.
• Collaborate with departments throughout the college to improve develop data collection and retrieval strategies to inform decision making for institutional effectiveness.
• Coordinate the development and publication of the annual College Factbook and related performance reports.
• Directly supervise Institutional Research and personnel while promoting professional growth and a culture of collaboration.
• Collaborate closely with the Coordinator of Teaching and Learning as well as data analysts to strengthen the culture of data strategy throughout the college.
• Collaborate with Information Technology and administrative units to enhance data systems and strengthen institutional reporting capacity.
• Serve as Ex-Officio member of the Assessment and Program Review Committees, providing leadership for institutional effectiveness initiatives.
• Develop and manage departmental budgets, ensuring responsible stewardship of college resources.
• Represent the College at conferences and professional meetings to share best practices and advance institutional effectiveness.
• Perform other duties as assigned related to maintaining the overall effectiveness of the College.
Knowledge, Skills, and Abilities
• Knowledge of regional accreditation criteria and assessment practices.• Knowledge of strategic planning, institutional research, and continuous improvement methodologies.
• Ability to interpret and use data to inform strategic and operational decision-making across departments as well as College-wide efforts.
• Strong leadership, organizational, and supervisory skills with the ability to manage multiple priorities.
• Excellent written and oral communication skills with the ability to convey complex data clearly.
• Proficiency with data analysis software applications.
• Ability to work collaboratively across departments and with diverse teams.
• Commitment to integrity, transparency, and the mission of community college education.
Education and Experience
• Master’s degree or higher in a relevant field with strong data analysis skills required. Doctorate preferred.• Minimum of three years of related experience in a college or university setting using data to inform assessment and accreditation.
• Minimum of three years of experience in supervision and project management.
• Experience with business intelligence tools and regional accreditation processes preferred.
Positions Supervised
Institutional Research staff.Working Environment
Generally works indoors in a standard office environment. Normal college working hours apply, with occasional evening or weekend work as required. Travel to other instructional sites or professional meetings may be required. The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Physical
Generally sedentary work but will involve mobility within the campus and various sites. Light lifting and physical activities may be required occasionally. Input, access, and distribute information using computers. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel, reach with hands and arms, stoop, kneel, or crouch, and talk or hear. Specific vision abilities required include close vision.CROWDER COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS POSITION DESCRIPTION IN ANY WAY THE INSTITUTION DESIRES. THIS POSITION DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL JOB DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS POSITION DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS 'AT-WILL.' THE AFOREMENTIONED POSITION REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED INDIVIDUALS WITH A DISABILITY.
Crowder College
Rebecca Denison
