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Vendor Product Specialist (Bentonville, Northwest Arkansas, or remote)

Posted: 01/02/2023

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Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and  high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best. 
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment. 

We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.  

This posting is for a potential future opening; the Vendor Product Management team hires regularly.
You may get an email soon!

The Vendor Product Specialist performs ongoing support for the Vendor Management team throughout the vendor and product lifecycle. They assist with the launch and post-launch support of vendor products and processes with a commitment to creating the best possible Wingman Experience for our partners. The Specialist collaborates with and shadows the Vendor Analysts during new vendor onboarding projects and existing vendor management projects.

Essential Responsibilities (includes, but is not limited to): 

  • Partners with Vendor Analysts to create and update SKUs, pricing, deals, and promotions
  • Troubleshoots ordering, provisioning, and API integration issues identified or escalated by Sales, Service Delivery, and our Partners
  • Shadows new vendor onboarding projects, learns and understands new product features, dependencies, and quote-to-cash processes to serve as process SME post-launch
  • Communicates with internal departments on questions related to vendors, products, and order-to-cash processes
  • Runs audits of and makes updates to vendor and product process documentation and knowledgebases
  • Captures requirements and success criteria for platform updates related to portal functionality; shares requirements with Product Operations team
  • Participates in and coordinates alignment meetings to identify product and process pain points across departments
  • Develops strong, collaborative relationships with team members in order to help with various tasks and projects 

Ideal Skills, Experience, and Competencies: 

  • At least one (1) year previous work experience in project management or business analysis
  • Familiarity with project management tools a plus (e.g., Wrike, Jira, Asana, Postman)
  • Familiarity with project management and/or process methodologies a plus (e.g. Agile, Scrum, Lean, Kanban, Design Thinking)
  • Ability to become familiar with Product Management processes and the intricacies of the Pax8 Platform
  • Detail oriented and willing to execute daily tasks and projects related to products, pricing, process, and API troubleshooting
  • Excellent self-awareness
  • Strong analytical, organizational, and problem-solving skills
  • Excellent teamwork, communication, and interpersonal skills
  • Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Ability to effectively build formal and informal relationship networks inside and outside the organization
  • Ability to build partnerships and work collaboratively with others to meet shared objectives
  • Ability to gain the confidence and trust of others through honesty, integrity, and authenticity
  • Ability to adapt approach and demeanor in real time to match the shifting demands of different situation

Required Education & Certifications: 

  • B.A./B.S. degree in related field or equivalent work experience


  • Qualified candidates can expect a salary beginning at $61,000 or more depending on experience



*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
  • Non-Commissioned Bonus Plans or Variable Commission
  • 401(k) plan with employer match
  • Medical, Dental & Vision Insurance
  • Employee Assistance Program
  • Employer Paid Short & Long Term Disability, Life and AD&D Insurance
  • Flexible, Open Vacation
  • Paid Sick Time Off
  • Extended Leave for Life events
  • Career Development Programs
  • Stock Option Eligibility
  • Employee-led Resource Groups

Apply Now
 Pax8 is an EEOC Employer.

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